Terms and conditions of use

Orders & Payments

Orders are only kept in «Waiting Payment» 48 hours, after that time if we do not receive the payment or a formal bank notification of the payment the order will be cancelled and the products will be returned to stock.

Shipping

We only sell and ship orders to Europe.
Packages are generally dispatched on the same day or next day after receipt of payment and are shipped via CTT Correio Registado with tracking.

Shipping is free for customers in Portugal (Mailand and Islands), excluding Resellers.

For Customers in Europe and for Resellers shipping fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
 

Returns

The deadline for making your return is 14 days from the delivery date. The products should have not been used and should be returned in it's original packaging. All returns should be sent in Registered Mail to avoid being lost in the mail. We will process the return in a maximum of 30 days after the return is received.